Case Study
The Challenge Cha Cha Char needed a completely portable system to take food orders instantaneously to their mobile commercial kitchen at functions, saving the time lost in physically carrying orders back and forth. Their kitchen serves upwards of 1,500 meals per session, and the kitchen can locate theoretically anywhere, so everything must operate independent of normal communications networks and reliance on A/C power supply. The Solution Hornet communicates via GPRS to printers, and pre-loaded with all menu options and permutations, so that orders are taken quickly and accurately. Each order is then sent to wireless printers in the kitchen, and the ordertaker moves to the next table while the kitchen commences work. The Result Releasing waitstaff from the need to physically write an order reduced training time and errors through miscommunication to the kitchen to near NIL. Sending orders wirelessly meant that orders were taken two to five times faster – depending on the proximity of the kitchen and the size of the function. Overall, this allowed better allocation of resources for functions, great time-saving, and created economies on all levels.
The Challenge
Cha Cha Char needed a completely portable system to take food orders instantaneously to their mobile commercial kitchen at functions, saving the time lost in physically carrying orders back and forth. Their kitchen serves upwards of 1,500 meals per session, and the kitchen can locate theoretically anywhere, so everything must operate independent of normal communications networks and reliance on A/C power supply.
Cha Cha Char needed a completely portable system to take food orders instantaneously to their mobile commercial kitchen at functions, saving the time lost in physically carrying orders back and forth.
Their kitchen serves upwards of 1,500 meals per session, and the kitchen can locate theoretically anywhere, so everything must operate independent of normal communications networks and reliance on A/C power supply.
The Solution
Hornet communicates via GPRS to printers, and pre-loaded with all menu options and permutations, so that orders are taken quickly and accurately. Each order is then sent to wireless printers in the kitchen, and the ordertaker moves to the next table while the kitchen commences work.
The Result
